FAQ & Shipping
Where do you ship from?
All orders are shipped from Montreal, Canada
Do you ship internationally?
Yes! I currently ship worldwide
What shipping service do you use?
I ship with Chit Chats, which partners with reliable carriers like Canada Post, USPS, and Asendia depending on the destination.
How long does shipping take?
♫ Canada / U.S.: usually 4–8 business days
♫ International: can vary depending on your location, but feel free to reach out if you’d like an estimate!How much is shipping?
Shipping cost varies depending on your location. You get to choose between tracked or untracked shipping:
♫ Canada: $4 CAD + $0.25 per extra item
♫ United states: $8 CAD + $0.25 per extra item
♫ Europe: $5 CAD + $0.25 per extra item♫ Rest of the world: $15 CAD + $0.25 per extra item
Do orders include tracking?
Tracking is optional, depending on the shipping method you choose at checkout!
How long until my order ships?
I pack and ship all orders within 1–3 business days after you place it 💌
Do you accept returns?
Yes, if something doesn't work out, I do accept returns!
However, buyers are responsible for return shipping costs.
Anything else I should know before ordering?
Each item is handmade with love by me, so there might be tiny variations or quirks, that’s the charm of it! 🩷
Please double-check your address at checkout to avoid any delivery issues.